Refund Policy
Refund Policy
Last updated: June 2026
We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
- Items can be returned within 7 days of delivery
- Items must be unused, unwashed, and in original packaging
- Proof of purchase is required
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5β7 business days.
Exchanges
We replace items if they are defective or damaged. If you need an exchange, contact us at xuanlin.bag@gmail.com.
Non-Returnable Items
- Sale or discounted items
- Intimate or sanitary goods
- Customized or personalized products
Contact Us
π§ xuanlin.bag@gmail.com
π 01863-966997